Service Contract Change effective from 28 March 2017

The partial roaming service, which meant that customers could only roam on other Three networks abroad will be retired. This means that from 28 March you will be able to roam outside the Republic of Ireland on both Three and non-Three networks.

In order to roam you will need to update your phone’s roaming settings to “Manual”.

You will then be able to choose to roam on any Three network abroad or on any other network operator available.

To find out more about Three Ireland roaming rates visit

If you do not accept these changes, you have the right to cancel your service within 30 days without penalty. You can do so by contacting us on 1913. Effective from 28 March 2017.

Notification date: 24th February 2017

Under Regulation 14 of the European Communities (electronic communications networks and services) (Universal Service and Users' rights) Regulations 2011 an operator shall, not less than one month prior to the date of implementation of any proposed modification, notify its subscribers to that service of the proposed modification in the conditions of the contract for that service, and their right to withdraw without penalty from such contract if they do not accept the modification.