Under Regulation 14 of the European Communities (electronic communications networks and services) (Universal Service and Users' rights) Regulations 2011 an operator shall, not less than one month prior to the date of implementation of any proposed modification, notify its subscribers to that service of the proposed modification in the conditions of the contract for that service, and their right to withdraw without penalty from such contract if they do not accept the modification. For clarity we are reissuing the EU roaming rate change notification which was initially issued in March 2016. We have made changes to our EU roaming rates on Prepay. This change does not impact any free domestic calls, texts or data as part of your promotional top up. Your promotional benefits remain unchanged. The following rate changes were implemented from 21 April 2016:
| Description | Existing rate | New rate |
|---|---|---|
| *Calls | 23.37c | 38c |
| SMS | 7.38c | 15c |
| MMS | 24.6c | 24.6c |
| Data | 24.6c per MB | 6.15c per MB |
| Received a call | 6.15c | 1.40c |
If you are a subscriber to the services affected by these changes and if you do not
accept these changes you may cease to use your Three prepay service within 30 days
without penalty, you must contact us before the 14th October to use your rights - To
contact us please click here, or
call us on 1913. Continued usage of services after the 14th October is deemed to
constitute acceptance of the change.
All outbound calls include voicemail
Notification date: 08 September 2016